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A Small Business Competitive Advantage: Outsourced Finance and Accounting Solution
A lot of small business owners are great at their business but not at handling their finance and accounting processes. This causes them to make poor decisions that could sink their business. Here's a flexible outsourced solution for this process, and it's totally geared to small businesses. (2009)

FAO and PO Suppliers Meeting in the Middle to Create Procure-to-Pay Offerings
Two types of suppliers are meeting in the middle to create an end-to-end process known as procure-to-pay (P2P). A just-released study by the Everest Research Institute found outsourcing P2P processes are gaining traction. Why? Because P2P directly addresses the pain points in the buyer's financial supply chain. Katrina Menzigian discusses how. (2008)

2008 FAO Forecast: Sustainability, Specialization, and More Complex Scope
The FAO market is in for a wild ride next year. Specialization will drive the sector’s continuing consolidation as suppliers augment their solution portfolios through acquisitions. For buyers, business outcomes become the buzzword. Here are 19 predictions from industry insiders. (2007)

Evolution of the Global Hub-and-Spoke Outsourcing Offshore Delivery Model
Evolution of the global hub-and-spoke model has evolved from visionary idea to standard best practice in FAO because some work has to stay local. David Bickerstaff and Paul Nowacki discuss why suppliers are adopting this new FAO offshoring model. (2007)

The Barriers to Entry Are Rising For New FAO Suppliers: As recently as January 2006 the barriers to entry for new Finance and Accounting Outsourcing (FAO) suppliers were low. But that was then and this is now. The BPO industry changes rapidly and windows of opportunity tend to be short lived. According to Paul Nowacki and Saurabh Gupta, the barriers to entry are rising due to four developments. (2007)

History Revisited: The Next FAO Growth Spurt Is Coming: FAO had a major growth spurt in 2002 and 2004. What will happen this year? Will there be another? Phil Fersht and Paul Nowacki dissect the past to predict the future. (2007)

2007 FAO Predictions: How Changes in the Market Will Affect Buyers and Suppliers: Supplier consolidation. The arrival of a buyer’s market. Multi-vendor strategies gain the upper hand. Read about 17 things that will shape the FAO market next year. (2006)

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The fortune at the bottom of the Fortune... - Today the Fortune 500 FAO market is facing lots of drama. That's why most strategy analysts believe the real fortune and eventual future of FAO lies with working mid-market companies. This Compass paper explains how to operate in the mid-market FAO space: ... - July 2008

Billing Strategies for Innovative Business Models: How Boring Old Billing Could Be the Competitive Advantage You Never Knew You Had - Billing processes are one of the most underrated competitive assets in business. This paper examines the complex billing requirements of businesses such as e-commerce, information providers, content aggregators, business process outsourcers and more. Self-... - June 2008

Recipes for Bundled Finance and Accounting Outsourcing - Organizations in pursuit of high performance develop relationships with third-party providers to create multiprocess outsourcing synergies, often using the finance and accounting function as the hub of the deal. - May 2008

Profit Recovery and Finance & Accounting Outsourcing - Including profit recovery services in your F&A outsourcing relationship can deliver additional value and, in many instances, offset a large percentage of the costs associated with the transition phase ofoutsourcing. - January 2008

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